ThriveMatch Privacy Policy

Last Updated: March 9, 2026

ThriveMatch ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform, including when you create an account or interact with our services.

Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and login credentials when you register.
  • Profile Information: Details you provide to personalize your experience, such as preferences, goals, and interests.
  • Usage Data: Information about how you interact with our platform, including pages visited and features used.
  • Device Information: Browser type, IP address, and operating system for security and performance purposes.

How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Personalize and improve your experience on ThriveMatch
  • Communicate important updates, features, or support
  • Ensure the security and integrity of our platform

Data Security

We take the protection of your data seriously. ThriveMatch uses industry-standard encryption and security protocols to protect your personal information from unauthorized access, disclosure, or misuse. Access to your data is strictly limited to authorized personnel who need it to operate and improve our services.

We Never Sell Your Data

Your personal information is yours. ThriveMatch does not sell, rent, trade, or share your personal data with third parties for marketing or commercial purposes — ever.

Third-Party Services

We may use trusted third-party service providers (such as hosting or analytics partners) solely to operate and improve our platform. These partners are contractually obligated to keep your information confidential and may not use it for any other purpose.

Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information at any time
  • Opt out of non-essential communications
  • Request a copy of the data we hold about you

To exercise any of these rights, contact us at connect@thrivematch.com.

Data Deletion Requests

You have the right to request the permanent deletion of your personal data from our systems at any time. To submit a deletion request, contact us at connect@thrivematch.com with the subject line "Data Deletion Request" and include the email address associated with your account.

Once we receive your request, we will:

  • Acknowledge receipt of your request within 5 business days
  • Complete the deletion of your personal data within 30 days
  • Send a confirmation once your data has been permanently removed

Please note that certain information may be retained where required by law or for legitimate business purposes, such as fraud prevention or legal compliance. Any retained data will remain protected under this Privacy Policy.

Cookies

ThriveMatch may use cookies to enhance functionality and improve your experience. You can manage cookie preferences through your browser settings at any time.

Children's Privacy

ThriveMatch is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page and notify users where appropriate. Continued use of ThriveMatch after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at: connect@thrivematch.com